• ESTABLISHED PROFICIENCY

    MaxWell-IT provides a distinctive blend of expertise in the ServiceNow realm, covering cost-effective licensing, consulting, implementation rescues, mobile app development, and staffing.

  • WHY CHOOSE MaxWell-IT?

    As a ServiceNow Elite Partner, we excel in implementing new instances or customizing features precisely to your specifications.

  • POPULAR SERVICES
    1. CUSTOM INTEGRATIONS : Utilizing ServiceNow standards and best practices, we construct quality solutions addressing diverse customer challenges and aligning with business goals.
    2. IMPLEMENTATION RESCUE : After starting your ServiceNow instance, if you encounter hurdles during implementation, our ServiceNow experts ensure your project stays on track, on time, and on budget.
    3. AI, ML, AND IOT INTEGRATIONS : MaxWell-IT combines AI expertise with ServiceNow's intelligent automation to elevate platforms with advanced technologies.
  • TRANSFORMING BUSINESS PROCESSES

    ServiceNow revolutionizes enterprises by offering an all-encompassing platform for business-as-a-service. Centralizing processes drives consolidation, automation, and innovation for a more efficient business model.

  • THE RIGHT TEAM FROM ANALYSIS TO IMPLEMENTATION

    Our team begins with a thorough consultation, understanding your business to determine the right ServiceNow licensing. Certified consultants and hybrid resourcing optimize budgets, cutting implementation times by up to 50%.

  • THE RIGHT TEAM

    MaxWell-IT Consulting, a trusted partner since 1997, solves innovation challenges through technology solutions. With expertise in diverse technology stacks, we enable ServiceNow within your organization, offering experience and a compelling value proposition.

SERVICENOW MODULES

MaxWell-IT brings extensive ServiceNow expertise across diverse modules. A snapshot of our focus areas includes:

IT SERVICE MANAGEMENT (ITSM)

  • Incident Management
  • Problem Management
  • Configuration Management
  • Asset and Cost Management
  • Surveys and Assessments
  • IT OPERATIONS MANAGEMENT (ITOM)

  • Discovery
  • Service Mapping
  • Event Management
  • Cloud Management

  • SERVICE PORTFOLIO MANAGEMENT (SPM)

  • Demand Management
  • Resource Management
  • Innovation Management
  • Application Portfolio Management
  • Project and Portfolio Management
  • HR SERVICE DELIVERY

  • Case and Knowledge Management
  • Onboarding and Offboarding
  • Employee Document Management



  • CUSTOMER SERVICE MANAGEMENT

  • Case and Major Issue Management
  • Agent Workspace
  • Visual Workflow and Automation
  • Virtual Agent

  • GOVERNANCE, RISK, AND COMPLIANCE

  • Policy & Compliance Management
  • Risk Management
  • Audit Management